At Impala Shuttle, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect personal information when you:

Book a shuttle service
Contact customer support
Subscribe to our newsletter
The types of information we collect include:

Name
Contact information (email, phone number)
Payment details
Travel details
2. How We Use Your Information

We use your personal information to:

Process bookings and payments
Communicate with you about your bookings and our services
Improve our services and customer experience
Send promotional materials (only if you have opted in)
3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

Trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
When required by law or to protect our rights
4. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Data encryption during transmission (SSL/TLS)
Secure servers and networks
Access controls to personal information
5. Your Rights

You have the right to:

Access your personal information
Request correction of any inaccuracies
Request deletion of your personal information
Opt-out of receiving marketing communications
6. Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: [email protected]
Phone: +255 743 666 663
Address: Pablo Picasso, Arusha